Privacy Policy – P&M Dabner LTD

P M Dabner Ltd is an independent UK-based manufacturer and supplier of glass products. This privacy policy explains how we use any personal information we collect about you when you request a quotation, place an order, use our website or sign up to receive marketing information.
What information do we collect about you?
We collect information about you when you make an enquiry, request a quotation, or place an order for products or services. This information would include your name, company details, contact details and logs of any interactions (calls, emails, face to face meetings). We DO NOT use cookies to collect data from visitors to our website.
We also collect information when you voluntarily complete customer satisfaction surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How do we use this information?
We collect information about you to process your order or enquiry, send invoices, send account statements and, only if you agree via an email requesting consent, to contact you about any other products, services or company updates we think may be of interest to you.
Your data is important to us, but so is your trust. Your data will NOT be passed to a third party for marketing purposes.
P M Dabner Ltd uses certain trusted third parties to help us provide our products and services –
these third parties will only access your information to perform tasks on our behalf. They will only be given the minimal amount of information required to perform the task.
They will not use or share your information for any other purpose.
In processing your sales orders, processing our purchase orders or setting up an account, we may input your details into Experian Credit Check services. Any information used during this investigation PM Dabner Ltd DA11 8HD is protected under their own GDPR policy.

How do we protect website visitor data?

Our website is scanned on a regular basis for security breaches and known vulnerabilities to make accessing our site, www.dabnerglass.co.uk, as safe as possible. We also comply with the Data Protection act 1998 and relevant legislation, including the General Data Protection Regulation (GDPR) that is effective from May 25th,2018.

How long do we store your information?

We keep your information for as long as is necessary for the purpose that it was given. You can opt-out at any time by contacting us via the contact us link on our website.

Your Rights:

Contacts retain the right to ask for their information to be removed from our database by unsubscribing from e-mail communications or by contacting PM Dabner Ltd directly.
Customers have the right to request access to their data. If you would like a copy of your personal information, please email or write to us using the contact us button at the top of this web page.

Dabnerglass Ltd will make any requested data available within 15 working days.
If you would like to understand your information rights in full, please use the website for the Office of the Information Commissioner at www.ico.org.uk

Do we use Cookies?

No. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. As a matter of principle, www.dabnerglass.co.uk and www.etchedglass.co.uk has never used cookies to track user behaviour or personal data.

Updates to our Privacy Policy

We will need to update this policy from time to time as our business grows and diversifies. Please look out for the flags on our website and marketing materials that will indicate that we have changed this policy. If you continue to use our services after we have changed our policy, we will take it that you have accepted the changes.

This privacy policy was last updated on 24th May 2018 .